1. Making people feel good.
2. Using empathy: Put yourself in other people ’ s shoes.
3. Be interesting by being interested. (corollary: To be listened, listen first)
4. Understanding the value of 'give and take' and building a useful professional network.
5. Knowing the difference between confidence and over-confidence.
6. Building rapport by mirroring the other person - interests , habits etc.
Via social skills and interpersonal skills guides
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